Zencastr

VoIP connection problems from my office space

What to check and do when a Zencastr page shows as blank/white or shows “Zencastr Loading. Thank you for your patience.” for several minutes

Blank page error

What to check and do when a guest repeatedly gets disconnected/drops off during a recording.

My guest keeps getting disconnected

What to check and do when before recording the host can’t hear the guest speaking or vice versa, the guest can’t hear the host speaking.

I can’t hear my guest

What to check when recording with multiple participants and someone can be heard/seen by some participants but can't be heard/seen by others

A participant can only be heard/seen by some

What to do when a host sees a guest "In Green Room" or a guest sees "Error encountered joining the call" when trying to connect to record.

Guest stuck in the green room

Troubleshooting for connection and VoIP issues

Connection and VoIP Call issues

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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