If you're on a paid plan or buying postproduction credits, you'll need a payment method on file. Zencastr accepts credit cards or debit cards that can be processed as credit cards as the payment source for these purchases.
Adding a new card
Follow the instructions below to add a new card to your account.
Click your Profile icon in the lower-left corner.
Click Settings.
Click the Payment tab.
Click Add payment source.
Enter your card information.
Click Save Card.
Changing card information
If you need to change the card that is being charged for an active paid plan or postproduction credits, update the card details in your Zencastr account before your subscription’s next billing date or any subsequent purchases.
Follow the instructions below to change the card information on your account.
Click your Profile icon in the lower-left corner.
Click Settings.
Click the Payment tab.
In the Payment Method section, click the three-dot menu.
Click Change.
Enter your card information.
Click Save card.
Deleting card information
If you want to delete a card from your Zencastr account, make sure that your account is either on a free plan or that you have canceled your paid plan. Active paid plans require a valid card on the account.
Follow the instructions below to delete a card.
Click your Profile icon in the lower-left corner.
Click Settings.
Click the Payment tab.
In the Payment Method section, click the three-dot menu.
Click Delete.
In the confirmation modal, click Delete.