Users on paid plans can connect either a Dropbox or Google Drive account to Zencastr. Once connected, your recording and postproduction files will be saved in the cloud storage account in addition to being saved on the Zencastr Session Pages.
Connecting Dropbox
Follow the instructions below to connect your Zencastr account to your Dropbox account.
Click your Profile icon in the lower-left corner.
Click Settings.
Click Cloud.
Click Connect Dropbox.
If prompted, sign into your Dropbox account.
In the authorization popup, click Allow.
Connecting Google Drive
Follow the instructions below to connect your Zencastr account to your Google Drive account.
Click your Profile icon in the lower-left corner.
Click Settings.
Click Cloud.
Click Connect Google Drive.
Choose your Google account and sign in, if prompted.
In the authorization popup, click Allow.
Disconnecting Dropbox or Google Drive
Follow the instructions below disconnect your Dropbox or Google Drive account from your Zencastr account.
Click your Profile icon in the lower-left corner.
Click Settings.
Click Cloud.
Click Disconnect.
Changing Dropbox or Google Drive
To change your Dropbox account or Google Drive account for another, in Zencastr:
Follow the steps for disconnecting your current account.
Follow the steps for connecting a different Google Drive or Dropbox account.
How files sync to Dropbox
The folder hierarchy for Dropbox is Apps > Zencastr > [Session name] > Recording-[#] (> Postproductions). After the host stops the recording, the Session name folder will be created in the Zencastr folder. After participants’ files finish uploading on the Zencastr Recording Page, the recording files will sync to the Recording Number folder. After a postproduction is run and the process completes, the postproduction files will sync to the Postproductions folder. Locate the correct folder and download the needed files.
How files sync to Google Drive
The folder hierarchy for Google Drive is Apps > Zencastr > [Session name] > Recording-[#] (> Postproductions). After the host stops the recording, the Session name folder will be created in the Zencastr folder. After participants’ files finish uploading on the Zencastr Recording Page, the recording files will sync to the Recording Number folder. After a postproduction is run and the process completes, the postproduction files will sync to the Postproductions folder. Locate the correct folder and download the needed files.
Related questions
Can I sync my files to a different Dropbox folder? Can I change the folder my files go to?
Dropbox only allows files to sync to the "Zencastr" folder inside "Apps" on the linked account. Dropbox also doesn’t allow one shared folder to be moved into another shared folder. The “Zencastr” folder is considered a shared folder so it can’t be easily moved into another folder.
Can I sync my files to a different Google Drive folder? Can I change the folder my files go to?
Google only allows files to sync to the “Zencastr” folder on the personal drive of the linked account. If you move the location of the “Zencastr” folder on your drive, when you next record a new “Zencastr” folder will be created and your files will be synced there instead of to the previous “Zencastr” folder you moved to the new location.
What happens if I archive a recording or session within Zencastr, what effect does it have on my files in Dropbox or Google Drive?
Before archiving a recording or session, check that your Zencastr files have been fully uploaded to your Dropbox or Google Drive storage account. Once the recording files are uploaded to Dropbox or Google Drive, archiving the recording or session within Zencastr won't affect the files within your cloud storage account.
What happens if I delete my files within my Dropbox or Google Drive account, what effect does it have on my files in Zencastr?
Before deleting files in Dropbox or in Google Drive, make sure this is what you want to do. However, deleting Dropbox or Google Drive won't affect the files within your Zencastr account. Your files will still be available for download in Zencastr if they are deleted in your cloud storage account. If you unintentionally delete a file within your cloud storage account, follow Dropbox’s recovery steps or Google Drive’s recovery steps to try to restore it.